IS 643 Electronic Government (Credits: 3)

In 2002, half of all Americans and three-quarters of all American Internet users have visited a government web site to find information and/or conduct transactions (Council for Excellence in Government April 14, 2003). Three-quarters of the American e-government users believe that having government available on the Internet has made it much easier and more convenient for them to stay informed about government programs and policies; two-thirds of these e-government users believe that it is also now more convenient and easier to conduct transactions with government. This course examines the policy framework that enables and electronic government in the U.S. at the federal, state, and local levels of government. Government-2-Citizen, Government-2-Business, and Government-2-Government processes to provide information and services through electronic media are analyzed and evaluated using the policy framework and the context of current U.S. government issues and activities. Critical concerns such as privacy, security, e-democracy, and access in an electronic environment are addressed throughout the course.